Privacy Policy

Please contact us at (828) 488-2797 or (800) 528-0760 or shoppingcart@yellowroserealty.com if you have questions concerning this privacy statement. If you wish to write us instead, our postal address is Yellow Rose Realty, Inc. 150 Bryson Walk, North Carolina 28713.

   You are visiting the web site of Yellow Rose Realty, Inc. (“us”, ”we”, “our” or “Yellow Rose”), a realtor and real estate management company located in Bryson City, North Carolina.. In order to make you feel comfortable and secure while accessing and using our web site, including, without limitation, when we request that you provide us with personal information about you or information related to a credit card or debit card either in your name or that you are authorized to use, we have taken numerous precautions to guard your security while making or placing purchases or orders online. We hope to make you feel as comfortable doing business with us here as you would feel doing so in person. For each visitor to our Web site, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).

Privacy

What personally identifiable information is being collected?
    When you visit our web site, in order for us to provide you with the goods or services that you wish to obtain through us, you may be asked to provide us with personally identifiable information. For example, when you order a product or service, we may ask you to become a registered user of our web site, during which you will be asked for your shipping and billing addresses or the address or other designation for the vacation unit/rental that you have reserved and/or obtained through us, your e-mail address, and your credit card number or other payment-related information. If you request one of our newsletters or send an inquiry to us in any other manner, we also may store a record of your request along with your e-mail address. In addition, our web servers may track various technical details about your visit, such as you computer's IP address and which pages you visited, however that information does not typically contain any personally identifiable information about you.

How is the information being used?
    The information we collect is used to provide the goods and services with respect to which you may have made inquiries to us. It also may be used to improve the content of our web site and our ability to address our clients needs, to notify you of problems with your requests, or to update you about changes to our web site or the terms and conditions under which goods and/or services may be obtained through us.

With whom do we share your information?
    In order to operate our web site and offer the goods and services in which our clients have expressed an interest, we may need to share information with third- parties, such as the vendors from whom we obtain goods and/or services on your behalf and at your request. We may transmit your personal information to the providers of goods and/or services who assist us in processing or filling orders that you submit to us, providing us with goods and/or services for delivery or provision by us to you, processing your payment information,  conducting surveys, and sending you confirmation and other information and newsletters by e-mail,. We have agreements with certain providers of goods and/or services and this information is required for us to satisfy your requests to us.  

   From time to time, one or more times, we may engage an outside, third-party service provider to help us gather and analyze information about our customers (anonymous traffic, and from time to time, individual user activity) on our website.

How do I access, update, or delete my personally identifiable information?
   If you are a registered user of our web site, you can manage many aspects of your registration information. For security reasons, however, some parts of your personal information may not be changed online and may require you to call or write to us in order to verify your identity before such changes can be made. The online registration area will also permit you to exercise control over the use of your e-mail address, allowing you to opt-out of future e-mail messages from this web site. Unfortunately, due to various legal and recordkeeping requirements, we may be required to maintain records about your purchases or other activities on this web site. However, you will always be permitted to opt-out of any marketing uses of information stored about you. If you prefer to manage your personal information via other means, you may contact us in the manner directed above.

What information will be disclosed if required by law?
If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.

What are cookies and how do we use them?
A cookie is a block of text placed in a file on the user's hard drive by a web site that such person has  visited. These types of cookies cannot identify an individual user specifically, such as by name or address, unless the cookie data is attached to personally identifiable information such as online registration. We may use cookies to observe our site visitor's navigation by visitors to our web site. This helps us identify ways to improve our visitors’ experiences on our site.

Security

What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control?
We certainly value your business and are committed to doing everything possible to make your online ordering process  and experience with you secure. 

If you are unsure of giving your credit card over the Internet, please feel free to phone, fax, or mail your order to us. For telephone ordering or assistance, please call (828) 488-2797 or (800) 528-0760. Our fax number is (828) 488-9855. Or, send your order to:

Yellow Rose Realty, Inc.
150 Bryson Walk
Bryson City, North Carolina 28713

If you have any further question regarding your online security, please contact us at (828) 488-2797 or (800) 528-0760.

Children

In accordance with federal law, we do not knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If you are under age 13, you are welcome to browse our web site. However you are not permitted to use any of the features of our site that require the collection of any personally identifiable information. If we determine that we have erroneously collected a child's information, we will immediately undertake to delete that data from our records.